Terms of Service for Fibbler

Effective Date: 26 December 2023
Last Updated: 24 January 2025

Overview

Welcome to Fibbler. We provide a platform to connect LinkedIn Ads directly with your CRM, enabling you to sync data, including historical data, directly into our platform. These Terms of Service govern your use and access to our services and platform.

Availability and Maintenance

While we strive to maintain high availability of our Service, we cannot guarantee uninterrupted access. The Service may be occasionally interrupted for maintenance, updates, or system/network issues. We reserve the right to temporarily suspend access to the Service for maintenance purposes, preferably with advance notice when possible.

Modifications to the Service

We continuously work to improve our Service and may modify, add, or remove features at any time. We may also suspend or discontinue any aspect of the Service at our discretion. While we aim to provide notice of significant changes, we are not obligated to do so for minor updates or emergency modifications.

Registration and Use

You can register for Fibbler on our website. Upon registration, you agree to provide accurate information and use our services in compliance with applicable laws and these terms.

Payment Terms

Fibbler offers subscription services billed monthly or annually through Stripe. We do not offer refunds. Ensure your subscription aligns with your needs before purchasing.

Price Changes

Fibbler reserves the right to implement annual price adjustments to reflect changes in our service offerings, market conditions, and operational costs. We will provide advance notice of any price changes to our customers.

Cancellation Policy

We understand that your circumstances and preferences can change, which is why we've made it easy for you to cancel your subscription at any time. Here's what you need to know about cancelling your subscription:

  • Monthly Subscriptions: If you decide to cancel your monthly subscription, your cancellation will take effect at the end of your current billing cycle. This means you can enjoy your subscription benefits until the end of the month you've already paid for.
  • Annual Subscriptions: For annual subscriptions, if you choose to cancel, your subscription will remain active until the end of your current annual billing period. This means you can enjoy your subscription until the annual period you've paid for concludes.

To cancel your subscription, simply navigate to the 'Manage Subscription' section in your account settings and follow the instructions for cancellation. If you have any questions or need assistance with the cancellation process, our support team is here to help.

Compensation for the Service

Fees and Payment Methods

The use of certain functions of Fibbler is subject to fees. The functions in question will inform you of the applicable fees. The fee is either on a one-time or subscription basis. Payment is possible by credit card or as explained further on the website.

No Refunds

Because the Service is started directly at your express request, a payment cannot be refunded under the Distance Selling Act. All sales are final, and Fibbler will not issue refunds, including for prepaid periodical fees.

Payment Enforcement

If Fibbler does not receive payment from you or your credit card provider, you agree to pay all amounts due upon demand. Fibbler may suspend your access to the Service until full payment is received or terminate the Service.

Recurring Payments

If you choose an automatic recurring payment and later decide to end your subscription, cancelling the payment is your responsibility. Fibbler does not refund automatic payments not cancelled in time.

Intellectual Property Rights

All rights, title, and interest in and to the Service, including all intellectual property rights, are and will remain the exclusive property of Fibbler and its licensors. The Service is protected by copyright, trademark, and other laws of both Sweden and foreign countries. Nothing in these Terms grants you any right to use Fibbler's name, trademarks, logos, domain names, or other distinctive brand features without our explicit written consent.

Limitation of Liability

To the maximum extent permitted by law, Fibbler and its officers, employees, agents, partners, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability for all claims related to the Service exceed the amount paid by you for the Service during the twelve (12) months immediately preceding the event giving rise to such claim.

Termination of Service

You may discontinue using Fibbler at any time without notice. We reserve the right to suspend or terminate the service at our discretion. Termination may result in the loss of access to your account and its contents.

LinkedIn Insights Tag

Our website uses the LinkedIn Insights Tag to help us understand the effectiveness of our advertising campaigns and to provide relevant advertising to our users. The LinkedIn Insights Tag may collect information such as your IP address, page views, and other browsing data.

By using our website, you consent to the use of the LinkedIn Insights Tag. If you do not wish to have this tag set on your device, you can adjust your browser settings to refuse cookies or indicate when a cookie is being sent. Please note that if you disable cookies, some features of our website may not function properly.

Governing Law

These Terms of Service are governed by Swedish law. Any disputes arising from these terms will be subject to the jurisdiction of the courts of Sweden.

Contact Information

If you have any questions about these Terms, please contact us at support@fibbler.co.

Account Security

You are responsible for maintaining the security of your account and password. Fibbler cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You should:

  • Use strong passwords and keep them confidential
  • Notify us immediately of any unauthorized access or use of your account
  • Ensure you log out from your account at the end of each session
  • Not share your account credentials with any third party

You agree that all activities that occur under your account are your responsibility. If you become aware of any unauthorized use of your password or account, you must notify us immediately at support@fibbler.co.