Privacy Policy for Fibbler

Last Updated: 2 April 2024

Information about us

"Fibbler”, "we", "our" or "us" means Fibbler AB are committed to protecting and respecting your privacy. This “Privacy Policy” sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our “Website” www.fibbler.co you are accepting and consenting to the terms in this Privacy Policy. For the purpose of the Data Protection Act 1998 (the Act), the “Data Controller” is Fibbler AB, Kävlinge, Sweden, which is registered with the Swedish companies registration office (Org nr 559476-3491). If you have any questions about this Privacy Policy or our privacy practices, please contact us.

Contact information to responsible Fibbler party: legal@fibbler.co

Information Collection

When you register with Fibbler, we collect the following personal data:

  • Name
  • Email address
  • Company name

This information is essential for the use of our product and services.

Use of Information

The personal data collected is used for the following purposes:

  • To enable full use of our product.
  • For marketing purposes, such as sending newsletters, if you opt-in to receive them.

Data Sharing and Disclosure

In order to provide our services effectively, Fibbler shares your personal data with specific third parties:

  • Email Marketing Services: For communication purposes, we will send you emails related to essential service notifications and account updates immediately upon signup. Additionally, you will receive our newsletter and other marketing communications, from which you may opt-out at any time if you choose not to receive them.
  • Payment Processing Services: To facilitate transactions and manage payment-related processes.

We ensure that these partners adhere to strict data protection and confidentiality standards, and we share only the necessary information required to perform these services.

Service-specific Data Processors

To enhance our services, Fibbler works with various specialized data processors:

Communication

  • HubSpot

Error Handling

  • Sentry

Billing

  • Stripe

These processors are carefully selected to ensure the highest levels of service quality and data security. We share only the data necessary for these services to function and maintain strict data protection agreements with all our partners.

Data Storage and Caching

For the purpose of improving user experience, certain data may be temporarily stored in cache and encrypted on servers located within the European Union. This practice is designed to enhance website performance and loading times.

Commitment to Data Security Through Encryption

Sensitive data is encrypted before storage, utilizing industry-standard encryption methods. This is part of our commitment to ensuring the security and privacy of user data.

International Data Transfers

There are no international data transfers as all data is stored within EU warehouses.

User Rights

As a user of Fibbler, you have the right to edit your personal information, including:

  • Name
  • Email address
  • Password
  • Two-factor authentication (2FA) settings
  • Company details

Cookies and Tracking Technologies

Fibbler does not use cookies or similar tracking technologies.

Children's Privacy

Fibbler does not specify a minimum age for its users. However, we encourage parents and guardians to take an active role in their children's online activities.

Changes to the Privacy Policy

Fibbler reserves the right to update this Privacy Policy periodically, and the latest version will always be available on the Fibbler website. When significant changes occur, we will endeavor to notify you via email to the address linked with your account, if appropriate. We encourage you to regularly review this policy for any modifications or updates. By continuing to use the Services after being informed of any amendments taking effect, you consent to the updated Privacy Policy. Should you disagree with the changes made to the Privacy Policy, you are advised to cease using the Services immediately.

Contact Information

For any privacy-related inquiries or concerns, please contact us at support@fibbler.co.