Account Custom Fields for LinkedIn Data

This guide is for users who prefer to manually create custom fields in their CRM, instead of having Fibbler automatically set them up when enabling data sync.

Quick Links

Creating Custom Fields

You will need to create custom fields for LinkedIn impressions, clicks, and engagements for different intervals (90, 30, and 7 days).

Follow these steps:

  1. Go to Salesforce Setup and navigate to Object Manager > Account > Fields & Relationships > New.
  2. Select Number as the field type and configure the following details:
    • Field Label: LinkedIn Clicks 30 Days
    • Field Name: fibbler_linkedin_clicks_30_days
    • API Name: fibbler_linkedin_clicks_30_days__c
    • Data Type: Number(18, 0)
  3. Set the Field-Level Security to visible for the required profiles.
  4. Repeat the above steps for the following fields:
    • LinkedIn Clicks (90, 30, 7 days)
    • LinkedIn Impressions (90, 30, 7 days)
    • LinkedIn Engagements (90, 30, 7 days)

Setting Field-Level Security

After creating the custom fields, go to Set Field-Level Security and ensure that the fields are visible for the necessary profiles. This ensures users with specific profiles have access to these fields.

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API Access to Account and Opportunity Object

The Fibbler integration requires API access to the Account and Opportunity objects to get information about the account and opportunities.

CRM Sync Requirements

For the CRM sync to function properly, you must have the following permissions enabled for the authenticated user:

  • Modify Metadata Through Metadata API
  • View All Data

These permissions can be set by navigating to Setup > User > Profiles, then selecting the appropriate profile and enabling these specific permissions.

Further Questions

If you have further questions, feel free to contact us at support@fibbler.co.